Tech Support Help Center

Frequently Asked Questions
 Support

If you would like to contact us directly, or want another question added to this FAQ page, you can email us at our Contact Us page.

Questions and Answers:

  • How to Access My Dashboard?
    Create a Free Account:

    The first step is to Create a Free Account to access the website. Note this is not a membership, however, you do need an account to login, pre-register for events and access basic information and content.

    Having an account will get you access to some basic information and features, as well as add yourself to our mailing list to receive event notifications and property leads.

  • How to Register for an Event.
    Register for an Event:

    First step is to log into your account. Once yu are logged in, navigate to the event you want to register for.

    Scroll down the page to the Registration section of the page:

    • Different events have different settings. Once you are logged in, the system will instruct you to either Pre-Register or Pay for the Event.
    • The event location may be hidden until you are Pre-Registered.
    • You will receive a Pre-Registration confirmation email.
    • If you had to pay for an event, then you will also receive an transaction receipt in your email.
  • How to Add, Edit or Remove a Property Listing?
    How To Add a Property Listing

    First, you need to have activated your Personal Website, see question: "How Can I Change The Personal Information That’s On My Website?" on Category: Dashboard.

    After you have activated your Personal Website, you can Post Properties by going to the Property List page and clicking on "Post a New Property", OR you can go to My Account My Website My Properties, and then click "Add New Property".

    You can use the My Property List page to both Add, Edit, and Remove Property Listings.

    Editing a Property Listing

    To edit any of your Property Listings:

    1. Go to the website menu item My Account My Website My Properties.
    2. Select the property listing.
    3. At the top of the listing, there be a notification box that will have a link that says, "Edit Your Listing".

    Otherwise, you can go to the Property Listings page and find your property listing and find the same "Edit Your Listing" link in the listing.

    Deleting or Removing a Property Listing

    When you post a Property Listing, your REIA's Property Listings page will automatically let the property be active on the public Property Listings page for approximately 90 days, afterwards your listing will be taken off automatically.

    At any point, you can choose to either delete the listing permanently, or just let the website system deactivate the property listing automatically.

    If you want to manually deactivate or extend the Property Listing, follow the instructions below:

    1. Go to the Property Listing.
    2. Click on "Edit Your Listing".
    3. Go to the "Administrative" Tab.
      1. In the "Administrative" Tab, you can also find the "Delete this Property" button at the bottom.
    4. Uncheck/Check the "Active (Published)" checkbox and Save the listing.

    You can also choose to extend your listing by another 30 days as many times as you like as your property starts to expire after you initially created the listing.

  • How do I forward my Domain name?
    Instructions:
    1. Purchase your Domain Name through GoDaddy or a similar provider.
    2. Go to Manage DNS and find the section on Forwarding.
    3. Copy the URL for your website, www.realestatepromo.com/Sites/Default.aspx?id=”Your user ID”, and paste it into the forwarding field. Select "301 Permanent and Forward Only" and then Save.

    There is also a video explaining how to set up domain name forwarding through GoDaddy on the "How To Videos" page, on this video page specifically: "How to Get a Domain Name and Forward it to your New Website".

  • How to Activate Your Website?
    Instructions:
    1. Go to My Dashboard.
    2. Scroll down and click on Manage My Website.
    3. Scroll to the bottom and Click on the button labelled, "Activate Free Website", to activate your Free Website instantaneously.
  • How do I customize my premium website?
    Instructions:

    If you sign up for Real Estate Promo's Premium Membership, you also are given a Premium Website that comes with full control to customize it to however you like.

Contact Us

San Diego Creative Investors Association
  • Email operations@sdcia.com for address
  • San Diego, CA 92110

Proud Chapter of National REIA

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www.SDCIA.com  (San Diego Creative Investors Association) does not give legal, tax, economic, or investment advice. SDCIA disclaims all liability for the action or inaction taken or not taken as a result of communications from or to its members, officers, directors, employees and contractors. Each person should consult their own counsel, accountant and other advisors as to legal, tax, economic, investment, and related matters concerning Real Estate and other investments.   

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